Frequently Asked Questions

Answers to commonly asked questions regarding orders, fragrances, shipping, and product care.

ARE YOUR PRODUCTS HANDMADE?

Yes. Each candle, room spray, and wax melt is crafted in small batches using a refined coconut soy wax blend and carefully curated fragrance compositions.

WHAT MAKES YOUR FRAGRANCES DIFFERENT?

Our scents are designed as atmospheres layered experiences built around warmth, escape, and elegance, with subtle variations across product types.

HOW LONG DOES SHIPPING TAKE?

Orders are typically processed within 2–5 business days, with shipping taking an additional 2–5 business days within the U.S.

DO YOU OFFER RETURNS?

Due to the nature of our products, all sales are final.
However, if your order arrives damaged or incorrect, we will gladly make it right.

WHAT IS THE CANDLE CLUB?

Kaprice Candle Club is a refined subscription experience designed to bring a continuous sense of atmosphere into your space.

Subscribers receive exclusive access, curated selections, and elevated fragrance rituals.

CAN I CANCEL MY SUBSCRIPTION?

Yes. You may cancel at any time before your next billing cycle through your account.

HOW DO I CARE FOR MY CANDLE?

• Trim the wick to 1/4” before each burn
• Allow the wax to melt evenly across the surface
• Do not burn for more than 4 hours at a time

We are here to ensure your experience remains effortless and refined.

Still Need Help?

Our concierge team is happy to assist with any additional questions.

hello@kapricetropical.com